How Do I Contact ASKfm? A Complete Guide
ASKfm is a social media platform, famous for its concept of asking questions anonymously. However, it can be a bit sensitive at times, due to its nature of course. So, users often might want to take down a question or prevent similar questions from being asked in the future. Also, due to the nature of the anonymity of the platform, users might want to know who’s behind a certain question. Either way, you will need to contact ASKfm for that.
So, how do you contact ASKfm? Well, if the Contact Us page of ASKfm is not enough for you, here we have prepared a detailed list of various methods you can use to contact ASKfm for various purposes. So, please continue reading below.
How to Contact ASKfm?
Here’s how you contact ASKfm via their website. Do note that you will need to log in to your ASKfm account to contact them in this method.
- Visit the ASKfm Website by going to their website using your web browser.
- Now login using your username and password.
- Look for the Help option at the bottom of your screen.
- Clicking on it will take you to the next page, where you will need to click on Contact Us, located at top.
- This will open the Contact Us page.
- First enter your email address and then select the type of query you need. Here you can select every type of query, from reporting bully to requesting for account suspension.
- Then enter your full name and describe your situation in detail in the next box.
- If you have any screenshots of other types of files you want to share with them, you can do that too, by clicking on the Add File button.
- When all’s done, click on submit.
- Do note that depending on their availability and number of requests, they will reply to you within 72 hours. So, keep checking your email inbox for their reply.
Email Them Manually
You can also email them manually if you don’t have an ASKfm account or you don’t have access to it at the moment. So, this method will also come in handy if your account has been hacked. Simply email them at support@ask.fm and inform them of your issue, with as much detail as possible, preferably with screenshots as proof.
Again, don’t expect to get an immediate reply. They will get back to you within 72 hours.
Contact Through Social Media Platforms
If email’s not your thing, or you are in a hurry and can discuss your issue in public, via the comment section on social media platforms, this can be a good option for you. Find their Facebook or twitter page (now called X) and contact them from there. You can also use the comment section of their recent posts, however, getting a reply via this method is not guaranteed.
Contacting ASKfm for Somebody Else
If you need to contact ASKfm for somebody else, for example, to terminate a fake account that’s been created with your or your family member’s name, or to suspend an account that belonged to a deceased person, you can contact them through their support page with required documents.
Call Them
If your issue is serious and needs immediate attention, you should call them, as this ensures the most immediate response will result in the quickest resolution of your problem. Call them at + 1 310 3623927 and inform them of your issue.
To Conclude
If and when you need to contact ASKfm, the easiest method is to do it via their support page. However, there are other options like emailing them or contacting them via their social media handle. Also, for immediate response, you can call them too. Read their support and FAQ page for more details on what to expect and what are your rights when you are using their service.
Stay informed and thanks for reading.
